Accessible transportation for groups with wheelchair users
Every member of the group should be able to travel together. If someone uses a wheelchair or has limited mobility, tell us at the start and we will look for a vehicle that works for everyone.
Asking for an accessible coach, and how much notice to give
The term over-the-road bus means a coach whose passenger deck sits raised above a baggage compartment, which describes the typical motorcoach. Charter operators of these buses must provide an accessible bus on request. They may require up to 48 hours' notice, and with shorter notice they must still make a reasonable effort. Our advice is simpler: tell us at the quote stage, not the week before.
What the rules require
- Charter OTRB operators must provide an accessible bus on request.
- Accessible OTRBs have a lift and two wheelchair securement locations.
What an accessible coach or minibus looks like
Accessible over-the-road buses have a lift and two wheelchair securement locations. Motorcoaches can come with an optional wheelchair lift and two tie-downs, some midsize coaches are lift-ready, and minibuses come in wheelchair-lift floor plans. If more than two members of your group use wheelchairs, tell us, because it may mean a second vehicle or a different vehicle type.
Companions, dignity and the details to share
The operator may not insist that a passenger with a disability travel with a companion to help them. To help the operator prepare, tell us the type of wheelchair, whether anyone transfers to a seat, and anything the driver should know. Also check that each stop on your itinerary is accessible, from hotel entrances to museum drop-offs.
Airports need the same thought. At Dulles, charter buses pick up at Doors 4 and 5 on the Arrivals level. At JFK, car services for Terminals 5 and 7 use the Howard Beach AirTrain lot, an extra transfer a wheelchair user may prefer to skip, so the driver will confirm a meeting point that works.
Questions
How far ahead should we ask for an accessible bus?
Operators may require up to 48 hours' notice, and with less notice must still try. Tell us at the quote stage to give the most options.
How many wheelchair users can one coach carry?
Accessible over-the-road buses have two wheelchair securement locations. For more, tell us and we will plan additional vehicles.
Does a wheelchair user need a companion?
No. Operators cannot require companions to assist passengers with disabilities.
Cities
Vehicles
- Motorcoach (49-81 passengers) — 49-81 seats
- Midsize coach (35-passenger) — 29-35 seats
- Minibus (16-19 passengers) — 16-19 seats
- Sprinter van (17-19 passengers) — 17-19 seats
- Party bus / limo van — Varies by build (Sprinter limos up to 14)
- Sedan / SUV car service — SUV up to 6 passengers with luggage
Planning an accessible trip?
Tell Group Transport about the group, the dates and any accessibility needs, and we will quote a suitable vehicle and driver from a licensed partner operator.
Request a quote or call 15722344442